Privacy Statement
We take the issue of privacy very seriously.
Visitors to this Web site can be assured that information they share
on this Web site will receive the security, privacy and confidentiality
that would be expected from a company providing these administration
services.
This Privacy Statement provides information about what type of information
is gathered and tracked on the Web site, how the information is used,
and with whom the information is shared. By visiting this Web site,
and/or using the services offered on or through this Web site, you
agree to the terms of this Privacy Policy as they may be amended from
time to time. As we update and expand our services, this Privacy Policy
may change, so check back to this page from time to time. This Privacy
Policy is incorporated into, and part of, the Terms of Use, which
govern your use of this Web site. A link to the Terms of Use is located
at the bottom of each screen on this Web site.
How information is collected
In general: Unless you provide
personally identifiable information to us voluntarily, the information
is provided by your employer, or the information is collected by means
of "cookies" in the manner described in this Privacy Statement, Benefits
Express (benefits administered by Conduent) does
not collect information about you in connection with your use of this
Web site. The personally identifiable information that we may have and
which enables us to provide our services to you includes, for example,
your name and contact information, financial account information and
transactional activity, and other employee benefit information and activity.
"Contact Us" requests about our products
and services: Through use of "Contact Us", visitors are invited
to electronically send inquiries to us. We may retain copies of these
messages. The information provided by a visitor will only be used to
respond to the visitor's inquiry and to provide better customer service.
We post responses to visitor inquiries to the visitor's personal Web
site "Inbox".
Transactional Services: You may perform
transactions at this Web site utilizing our services. In order to protect
the security and confidentiality of information provided through these
services, we require that users have a browser that supports 128-bit
"strong" encryption.
Use of "cookies": A "cookie"
is a small piece of information about an Internet session that may be
created and placed on a visitor's personal computer when a visitor accesses
a Web site. We use cookies to facilitate easier navigation within the
Web site, to provide a higher level of convenience for the visitor,
and for administrative purposes. We do not use cookies for any other
purposes. This information is not shared with any other party for any
commercial purposes. You can set your browser (e.g. Microsoft Internet
Explorer) to notify you when a Web site attempts to send a cookie. The
browser will allow you to decide whether or not to accept the cookie.
If you choose to disable cookies in your browser, you may not be able
to take advantage of all the features of this, or other Web sites. Additionally,
your Flash player can be set to reject or delete Flash cookies.
How information collected is used
We respect your right to privacy. Any
sensitive or confidential information you provide to us via this Web
site is kept confidential. We have also implemented security measures
to protect against the loss, misuse or alteration of information stored
in our systems. We will only use the information collected from visitors
to this Web site to address the specific inquiries or requests of those
visitors, and to provide better customer service. The information collected
also is used to provide a record of communications between us and its
Web site visitors, and to comply with any applicable legal and/or regulatory
requirements. In certain circumstances, the information you provide
may also be available to your employer or plan administrator to the
extent required for benefits administration.
Other access to information
Affiliates and service providers:
Our subsidiaries and affiliates and our parent, as well as non-affiliated
service providers that assist us in meeting the needs of our customers,
may under certain circumstances receive personal information received
from your employer or collected from you as a Web site visitor. Such
information is disclosed only to respond to your inquiries or requests,
and to provide you with information about other financial products and
services offered. Personal information will be treated by these entities
with the same standards of privacy and confidentiality that we use.
Other Third parties: We do not
transmit any personal information collected through its Web site to
any third-party marketers.
Legal Issues: From time to time,
we may be required to provide personal information in response to a
court order, subpoena, government investigation, or as otherwise required
by law. We also reserve the right to report to law enforcement agencies
any activities that we, in good faith, believe to be unlawful. We may
disclose your personal information to government authorities at our
discretion. We may release certain personal information when we believe
that such release is reasonably necessary to protect the rights, property,
and safety of others or ourselves.
Business Transfer: In the event
that substantially all of our assets are acquired by one or more third
parties as a result of a merger, sale, consolidation or liquidation,
your personal information may be among the transferred assets.
Third party Websites
This Web site may contain links to third
party sites that you may find useful. Once you leave this web site,
we do not receive any of your information. We also do not provide any
of your information to a third party web site. These third party sites
may have their own privacy policies. You should review the privacy policy
of any Web site before you provide personal or confidential information.
We are not responsible for the content of these other sites or any business
you transact or information you share with them.
Right to Change this Privacy Policy
We reserve the right to change or update this Privacy Policy at any time, and will notify users of this Web site by posting such changed or updated Privacy Policy on this page. Any changes or updates will be effective immediately upon posting to this Web site.
HIPAA Privacy Statement
Click
here to view the HIPAA Privacy Statement.